Return Policy
To our valued customers:
We make every effort to bring
you a pleasant and successful purchase experience.
- Inspect merchandise before
accepting shipment. If upon further inspection you notice
any concealed damage, you must save all original boxes and packaging
materials and notify Fish House Supply within 3 days after
receiving shipment.
Items authorized for
returns are subject to the following:
- Must be within 20 days of
receipt.
- Return merchandise must be
in new condition, original boxes or packaging and must include all product related
packaging materials, manuals, accessories and will be
charged a 20% restocking fee.
- Items returned to us which
are deemed unsaleable will be returned to the customer at
customer's expense.
- Electrical Items, Gas
Appliances and Gas
Parts are non-returnable due to liability issues.
- Siding, Doors and Windows
are not returnable due to scratch and dent issues.
Manufacturers Warranty Items*:
- Considered a final sale.
- All have manufacturers
warranties.
- Must follow manufacturer
warranty and service instructions.
- Complete all warranty
cards, etc.. and mail directly to the manufacturer.
How to Return Merchandise:
- You MUST Notify
Fish House Supply within 20 days of receipt for instructions
on returning your item(s).
- All return must be shipped
back at customers expense.
- Refunds will be issued
immediately after merchandise has been inspected.
|
