If any products arrive damaged from the shipper, Please call us immediately so we can contact the shipper and make a claim.
You may return most New unused items in its original package up to 30 Days from the date of sale. Before returning products please email us or call us @ 763-682-2953 with your Order Number and Items that you wish to return.
Returned items must be in New condition, unused and it's original packaging with all product related packaging materials including manuals and Returned to us within 30 days from the date of sale. Shipping costs are non refundable. Return Shipping fees will be Purchasers responsibility and a 10% restocking fee will be deducted from all returns.
- Any Cancelations on Special Orders such as Larger Furnaces or Siding after payment has been made will be charged 5% to cover credit card processing fees.
- LP Furnaces, Electrical parts , and Power Converters are Non Returnable due to Safety Considerations, however all have Manufacturer Warranties.
Any Warranty claims will need to be worked out directly between the Purchaser and Manufacturer of the product.